SSiddiq.in
Solution · WhatsApp Business API

98% open rates. Zero manual chats.

Your customers already live on WhatsApp. We build the automation that meets them there — abandoned cart, order updates, chatbots, broadcasts, and a shared team inbox on the official API.

WhatsApp Business
Hi! I'd like to know your gym timings.
Hey Ayesha 👋 We're open Mon–Sat, 6am–10pm. Want to book a free trial session?
Yes please, tomorrow 7pm?
Confirmed for Sat 7pm ✅ Location + coach details sent.
The problem

Email opens? 22%. WhatsApp? 98%.

Your customers ignore email, block calls, and forget your app exists. WhatsApp is the one channel they check within minutes — but almost nobody uses it right. Random personal numbers, one team member answering, no automation, no tracking. That's not a channel; that's a bottleneck.

What you can automate

Eight WhatsApp flows that pay for themselves.

Abandoned cart recovery

Auto-message customers within an hour of cart abandon.

Order updates + tracking

Placed, packed, shipped, delivered — all on WhatsApp.

Appointment booking + reminders

Salons, clinics, tuition centres — 90% show-up rate.

Lead qualification chatbot

Ask 3 qualifying questions, route to right sales rep.

Payment collection

Payment links + reminders on WhatsApp cut DSO by weeks.

Customer support inbox

Multi-agent shared inbox with tags, SLAs, and CRM sync.

Broadcasts + campaigns

Segmented broadcasts with template messages.

Post-sale feedback + NPS

1-tap CSAT / NPS collected inside the chat.

How we roll it out
Step 1
Onboard

Meta BSP setup, number verification, green-tick applied.

Step 2
Design flows

Chatbot logic, escape routes, tone, and templates.

Step 3
Integrate

CRM, ecommerce, calendar, payments hooked in.

Step 4
Launch

First 3 flows live, team trained on inbox.

Step 5
Iterate

Weekly performance review, new flows added.

Business impact
98%
message open rate
27%
cart recovery uplift
<30s
average response time
3.4×
chat-to-order conversion
Platforms
  • ▸Interakt
  • ▸AiSensy
  • ▸WATI
  • ▸Gupshup
  • ▸Twilio + custom
AI opportunities
  • ▸Intent detection
  • ▸Auto-drafted replies
  • ▸Sentiment routing
  • ▸Multilingual replies (Hindi/Kannada/Tamil/Telugu)
Integrations
  • ▸Shopify / WooCommerce
  • ▸Razorpay / Stripe
  • ▸HubSpot / Zoho CRM
  • ▸Cal.com / Google Calendar
  • ▸Google Sheets / Airtable
FAQ

WhatsApp business questions.

Do we need the official WhatsApp Business API?

For any real automation at scale — yes. We onboard you via Meta's BSP program and get you templates approved.

How is this different from the WhatsApp Business app?

The app is for one person managing chats manually. The API supports automation, multi-agent inbox, chatbots, broadcasts, and analytics — the real business version.

Is WhatsApp broadcast allowed?

Yes, within Meta's rules — pre-approved templates, opted-in users, and 24-hour session windows for free-form replies.

Which platforms do you use?

Interakt, AiSensy, WATI, Gupshup, Twilio — we recommend based on volume, budget, and integration needs.

Can it hand over to a human when needed?

Always. Every flow has a 'talk to a human' escape hatch and a shared team inbox.

Meet customers where they already are.

Book a call. We'll set up the official API, ship your first 3 flows, and hand you a channel that outperforms email.

Book WhatsApp call
Solve it with us

Let's solve this for your business

Share a bit about your situation — we'll reply with a clear plan within 24 hours.

  • Personal reply from Siddiq within 24 hours
  • Honest advice — no pushy sales, no fake urgency
  • Clear next steps, timeline, and estimate

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